Privacy Policy

    Last updated: January 2025

    1. Introduction

    Workbench Pro ("we", "us", or "our") operates Workbench ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

    2. Information We Collect

    2.1 Account Information

    When you register, we collect:

    • Name and contact information (email, phone)
    • Company name and business information
    • Billing and payment information (processed securely through Stripe)
    • Account credentials

    2.2 Business Data

    We store data you create in the Service:

    • Inventory items and product information
    • Client and customer records
    • Orders and transactions
    • Certificates and documents
    • Files uploaded to the library

    2.3 Usage Data

    We automatically collect:

    • Log data (IP address, browser type, access times)
    • Device information
    • Usage patterns and feature interactions
    • Error reports and performance data

    3. How We Use Your Information

    We use collected information to:

    • Provide, maintain, and improve the Service
    • Process transactions and manage subscriptions
    • Send service-related communications
    • Respond to your inquiries and support requests
    • Detect and prevent fraud or abuse
    • Comply with legal obligations
    • Analyze usage patterns to improve our Service

    4. Data Storage and Security

    Your data is stored securely using industry-standard encryption and security measures. We use Supabase for data hosting, which provides enterprise-grade security. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us or deleting your account.

    5. Data Sharing and Disclosure

    We do not sell your personal information. We may share data only in these circumstances:

    • Service Providers: With trusted third-party services (e.g., Stripe for payments, Supabase for hosting) who assist in operating the Service
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with a merger, acquisition, or sale of assets
    • With Your Consent: When you explicitly authorize sharing

    6. Your Rights and Choices

    You have the right to:

    • Access and review your personal data
    • Correct inaccurate information
    • Request deletion of your data
    • Export your data
    • Opt-out of marketing communications
    • Cancel your subscription at any time

    To exercise these rights, contact us at support@workbenchpro.io or through your account settings.

    7. Cookies and Tracking

    We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings, though this may affect Service functionality.

    8. Third-Party Services

    Our Service integrates with third-party services (e.g., Stripe, Supabase). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

    9. Children's Privacy

    Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

    12. Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us:

    Email: support@workbenchpro.io
    Website: Contact page